Our impact in the community

In 2023 our organisation made financial gains for residents totalling £202,000, this was mainly in new benefits awards and challenging poor decisions made by the DWP. 

That means we double every £1 spent on our organisation and put it directly back in to the community. 

• "the advisor had a way of making me calm. Normally I get so angry about these things, but I had her words in my head telling me what was going to happen. …. [the tribunal] went exactly how she said it would in terms of the judge and things, and at the end the judge gave my the highest bits for both parts of PIP. This was after the DWP gave me nothing! I cannot thank her enough for how down to Earth she was and helpful. "
• "This charity help me always when I need without them I don’t know what to do because my English [isn't very good]. over the years since I came to this country 2003...many times they did help me  I hope will continued the great services to community they do."