Our impact in the community

Between April 2020 and March 2021, our advice service recorded financial gains of £437,627. The majority of this came from challenging poor welfare benefits decisions made by the DWP. 

This means that for every £1 invested into our advice service, at least £3.47 is put back into the local community. 

• "the advisor had a way of making me calm. Normally I get so angry about these things, but I had her words in my head telling me what was going to happen. …. [the tribunal] went exactly how she said it would in terms of the judge and things, and at the end the judge gave my the highest bits for both parts of PIP. This was after the DWP gave me nothing! I cannot thank her enough for how down to Earth she was and helpful. "
• "This charity help me always when I need without them I don’t know what to do because my English [isn't very good]. over the years since I came to this country 2003...many times they did help me  I hope will continued the great services to community they do."